Frequently asked questions

B2BPro is a web-based, modular sales and collection platform built for companies engaged in wholesale and dealer (B2B) sales. It unifies order, customer account, product/pricing, warehouse, campaign, field sales, shipping, collection, and payment processes in one system and integrates with banks, payment institutions, ERP/accounting software, and cargo companies.

It suits wholesalers, distributors, manufacturers, multi-branch retail chains, and spare parts, automotive and industrial companies that sell through dealer and customer-account networks. Any business managing orders, pricing, campaigns and collections across many dealers benefits from the platform.

No. ERP and accounting software manage a company's internal records, inventory and finance; B2BPro focuses on the dealer-facing sales and collection side. It does not replace your ERP; it works in integration with it, complementing B2B processes such as ordering, field sales, payment gateways and collection.

B2BPro is web-based; it runs in the browser and requires no separate desktop installation. Thanks to its modular structure you can start with the modules you need and expand over time. Onboarding is handled with setup and training tailored to your company.

Yes. The field sales module works on mobile; your field team takes orders from a mobile device, follows route and visit plans, and collects payments on site. Field data syncs with headquarters in real time, so orders and collections are reflected on customer accounts and stock at the same moment.

B2BPro is designed to integrate with common ERP and accounting software such as Logo, Mikro, SAP, Netsis, Nebim, Paraşüt, ETA, Dia, Akınsoft and Vega. It establishes a two-way, real-time data flow with the ERP side; customer account, product, price, order and invoice data stay in sync between the two systems.

Yes. B2BPro is designed to work in integration with Logo. Customer account, product, stock, price and invoice data flow two-way between Logo and B2BPro; orders and collections from your dealers are reflected on the Logo side. You can add B2BPro on top of your existing Logo setup without changing it.

Yes. B2BPro is designed to integrate with Mikro. Customer account and product/price data are pulled from Mikro, while orders and collections made through B2BPro are written back to Mikro; a real-time data flow is established between the two systems.

Yes. B2BPro is designed to integrate with enterprise ERP systems including SAP. Dealer sales and collection processes run in B2BPro while the relevant data syncs two-way with SAP, effectively extending SAP with a self-service layer for your B2B sales channel.

Yes. Both Netsis and Nebim are among the ERP systems B2BPro is designed to integrate with. Customer account, product, price and invoice data stay in sync between B2BPro and these systems; dealer orders and collections are transferred automatically to the relevant ERP.

Yes. B2BPro is designed to integrate with Paraşüt. SMB-scale companies in particular can keep their customer-account and invoice structure in Paraşüt while managing dealer sales, ordering and collection through B2BPro.

B2BPro follows an open-integration approach. If you use an ERP or accounting system that isn't listed, we can review your integration needs with our team and connect via available APIs and data-exchange methods. The best way to get a definitive answer is to share your systems and request a demo.

Yes. B2BPro is designed to establish a two-way, real-time data flow with the ERP side. A change in customer account, stock, price, order or invoice on one side is reflected on the other, so you work from a single source of truth instead of scattered Excel files.

Yes. Your dealers can pay by credit card through an account-based payment gateway and virtual POS. All card collections go through 3D Secure verification; card data is not stored in B2BPro; the payment is processed on the licensed payment institution's secure screen.

With the Dealer Payment Link, your dealers send a secure payment link to their own end customers; the payment is collected instantly via 3D Secure and every transaction appears on your dashboard. With account-based commission and gateway routing, you manage end-of-chain collection remotely, securely and transparently.

B2BPro integrates with banks in Turkey including Ziraat, İşbank, Garanti BBVA, Akbank, Yapı Kredi, Halkbank, VakıfBank, QNB, DenizBank, TEB, ING and Şekerbank. Bank account transactions are monitored live; an incoming payment is automatically offset to the relevant customer account and the collection is closed.

B2BPro integrates with payment institutions and virtual POS providers such as iyzico, PayTR, Param, Sipay, Craftgate, Moka, Hepsipay and Paycell. You can define a different payment gateway and commission rate for each customer account and automatically route payments to the most suitable gateway.

Yes. B2BPro monitors your bank account transactions live and automatically offsets incoming payments to the relevant customer account. This eliminates chasing receipts, manual matching and hours-long reconciliation; reconciliation completes within minutes, without human error.

Yes. With B2BPro's account-based payment gateway management you can define a separate payment gateway and commission rate for each customer account. Payments are routed to the most suitable gateway based on your rules, and commissions are reported transparently.

Yes. B2BPro is suited to chains that supply branches and franchises from a central point. Head office sees every branch's/franchise's orders and balances in real time from one panel; branch-level customer accounts, orders and collections are managed. Restaurant, café and retail chains use this heavily.

Yes. Businesses working with multiple branches or a store network use centralized order and customer-account management with B2BPro. With multi-warehouse, shipment and risk-limit management you keep cross-branch operations under control and automate shipping with cargo integrations.

Yes. With the field sales module your team takes orders from a mobile device, follows route and visit plans, and collects on site. Field data syncs with headquarters in real time and is reflected on customer accounts and stock at the same moment.

Yes. Wholesalers and distributors that supply a broad dealer network are B2BPro's core users. The whole process from order collection to customer-account tracking and collection is managed from one panel; the architecture that monitors bank transactions live and offsets automatically simplifies payment reconciliation across hundreds of dealers.

B2BPro integrates with contracted cargo companies such as Yurtiçi Kargo, Aras Kargo, MNG Kargo, Sürat Kargo, PTT Kargo and UPS. You create shipments with one click, print barcodes and track cargo status automatically.

Yes. B2BPro runs data processing, access authorization and storage in line with the principles of Turkey's KVKK (Law No. 6698). Data is processed only for defined purposes, protected with role-based access, and a disclosure notice is presented on contact/demo forms.

B2BPro does not store card data; its collection flows are built around PCI DSS principles. The payment step takes place on the PCI DSS-compliant infrastructure of licensed payment institutions such as iyzico, PayTR and Sipay, directly on the bank's secure screen; card data is never exposed to the parties.

Yes. B2BPro operates in line with KVKK, PCI DSS and ISO 27001 principles, uses 3D Secure in payment flows, and transmits data encrypted with 256-bit SSL. User permissions are defined role-based and critical operations are logged in a traceable manner.

Yes. The infrastructure is built for a high number of dealers and heavy order traffic, backed by a 99.9% uptime SLA. It runs on a continuously monitored, scalable architecture that maintains performance as volume grows.

Since B2BPro is web-based and modular, onboarding is planned around the modules and integrations chosen for your needs. The timeline depends on module scope and integration requirements. It is deployed together with setup and training services; the clearest plan comes from requesting a demo.

Yes. B2BPro is deployed with setup and training services, and 365 days of technical support is provided during and after the process. The module and integration scope is set to your company's needs and can be expanded over time.

Because B2BPro is modular, pricing is determined by the modules you want to use, your integration needs and your user scope. You pay only for the modules you use; contact our team for a clear quote tailored to your company.

Yes. You can request a free demo from the contact page. Our team shows the B2B sales and collection platform live in a short presentation tailored to your company and proposes modules and integrations based on your needs.