Spare Parts & Industrial Supply
From OEM and aftermarket codes to cross-references, from fast multi-line ordering to term-based customer accounts and check/promissory note collection, manage the entire sales process of your spare parts and industrial dealer network on a single platform.
Spare parts and industrial supply in Turkey runs through a multi-tier network of distributors, wholesalers, dealers, service centers, and repair shops. What sets the sector apart is product depth: the same part carries an original (OEM) code, a brand aftermarket (IAM) code, a manufacturer code, and cross-reference numbers all at once. Dealers most often search using a competitor or OEM code in hand; when they cannot find the right equivalent, the order is lost. Code lists taken over the phone, WhatsApp, and fax keep the risk of misreading, missing line items, and duplicate orders permanently high.
The second challenge is pricing and discount complexity. A different price list for each dealer segment, discount rates that vary by brand or product group, tiered (quantity/amount-based) discounts, and case/pack multipliers all operate at the same time. Once you add multi-line shipping and partial shipments, warehouse/shelf-barcode tracking, and rapid parts flow to the service network, operations run manually become both slower and prone to error.
The third challenge is collection. Spare parts trade runs largely on terms, open accounts, and checks/promissory notes; credit limits, due date tracking, and customer account reconciliation are the backbone of the sector. B2BPro brings the product/price, multi-line ordering, segment-based discounting, warehouse, shipping, and term-based customer account/collection flow together on a single web-based platform. It integrates with ERP/accounting systems such as Logo, Mikro, Netsis, SAP, Nebim, and Paraşüt, with banks, and with payment institutions such as iyzico, PayTR, and Sipay, digitizing the process from order to collection.
What B2BPro offers for Spare Parts & Industrial Supply
The most common challenges in this sector and B2BPro's solution.
Dealers search by OEM code, aftermarket code, or competitor code; when the right part cannot be found, the order is lost or the wrong part is shipped.
In the Product & Price module, each product is defined with its OEM code, aftermarket/IAM code, manufacturer code, and cross-reference numbers. Whatever code the dealer types, they reach the correct product in your portfolio; with vehicle make/model data and OE matching, wrong shipments are minimized.
A single dealer orders hundreds of different line items at once; phone, WhatsApp, and fax lists lead to misreading, missing items, and duplicate orders.
In the Order & Sales module, the dealer places a multi-line order in minutes by bulk-pasting a code list or using quick search from their own panel. Stock, price, and discount are visible in real time; the order flows directly into the system, eliminating phone traffic and data-entry errors.
A different price list per dealer segment, brand/group-based discounts, tiered discounts, and case multipliers all need to be applied at the same time.
The Product & Price and Discount & Campaign modules manage segment-based price lists, brand/product group discounts, quantity- and amount-tiered discounts, and case/pack multipliers together. Each dealer sees their own net price in the panel, ending price disputes and incorrect invoicing.
Spare parts trade runs on terms, open accounts, and checks/promissory notes; tracking credit limit overruns and overdue collections becomes difficult.
The Customer Account Management and Collection modules track credit limits, due dates, open accounts, and check/promissory note due dates on a single screen. An order from a dealer exceeding their limit is automatically flagged for warning/approval; customer account statements and reconciliation are shared with the dealer in real time, catching delays early.
Manually matching incoming wire transfer payments to the right customer account is time-consuming and error-prone.
The Bank Account Integrations module automatically allocates incoming wire transfers/EFT to the relevant customer account. With the Payment Gateway, the dealer pays their account balance with a 3D Secure card; with the Dealer Payment Link, the dealer collects from their own end customer via a link; balances update in real time.
In multi-line and partial shipments, warehouse preparation and cargo tracking proceed in a scattered way, leading to complaints about missing/incorrect shipments.
The Warehouse module generates picking lists based on shelf and stock; with the Cargo integration, shipments are automatically transferred to cargo companies and the tracking number appears in the dealer's panel. The dealer monitors the status and shipment of their order themselves, reducing the call center load.
Featured modules for this sector
Product & Price Management
Customer- and channel-based price lists with multi-currency support.
DetailsOrder & Sales Management
Dealer orders, approval workflows, and sales tracking in one place.
DetailsDiscount & Campaign Management
Conditional discounts, campaigns, and rebate rules.
DetailsCustomer Account Management
Balances, statements, risk limits, and account-level settings.
DetailsCollection Management
Due-date tracking, automated reminders, and reconciliation.
DetailsBank Account Integrations
Every bank transaction is monitored live, with automatic allocation and collection.
DetailsGains for Spare Parts & Industrial Supply businesses
The right part amid code complexity
OEM, aftermarket, manufacturer, and cross-reference codes are gathered on a single product; whatever code the dealer types, they reach the right product, minimizing wrong shipments and returns.
Speed in multi-line ordering
Orders of hundreds of line items are placed in minutes by pasting a code list and using quick search; stock and net price are visible in real time, eliminating phone and WhatsApp traffic.
The right price by segment
A dealer-specific price list, brand/group discounts, tiered discounts, and case multipliers are applied automatically; price disputes and incorrect invoicing end.
Collection control in term-based sales
Credit limit, due date, open account, and check/promissory note tracking are on a single screen; bank integration automatically allocates incoming payments to the customer account, catching delays early.
Full integration with ERP
Integrates with Logo, Mikro, Netsis, SAP, Nebim, and Paraşüt; order, stock, and customer account data flow without double entry, and operations are managed from a single source.
Stock and warehouse visibility
View multi-warehouse stock and shelf location in real time; prevent short shipments by showing the dealer the true available-to-sell quantity.
Frequently asked questions
Can dealers search by OEM and aftermarket codes at the same time?
Yes. In the Product & Price module, each product is defined with its OEM code, aftermarket/IAM code, manufacturer code, and cross-reference numbers. When a dealer searches with the OEM, aftermarket, or competitor code in hand, the system directs them to the right product in your portfolio; wrong parts and lost orders are prevented.
How does multi-line ordering speed up?
The dealer can bulk-paste a list of codes and quantities or add them line by line using quick search. The system shows stock, segment price, and discount in real time for each item; the order flows directly into B2BPro. Orders of hundreds of line items are completed in minutes, without data-entry errors.
Can I give each dealer a different price and discount?
Yes. Segment-based price lists, discount rates by brand or product group, quantity/amount-tiered discounts, and case/pack multipliers are defined together. Each dealer sees only their own dealer-specific net price in their panel.
Are term-based sales, open accounts, and check/promissory note tracking possible?
The Customer Account Management and Collection modules track credit limits, due dates, open account balances, and check/promissory note due dates on a single screen. An order from a dealer exceeding their limit enters a warning/approval flow; customer account statements and reconciliation are shared with the dealer in real time.
Are incoming bank payments matched automatically?
The Bank Account Integrations module automatically allocates incoming wire transfers/EFT from the bank to the relevant customer account. With the Payment Gateway, the dealer can pay their account balance with a 3D Secure card; with the Dealer Payment Link, the dealer can collect from their own end customer via a link.
Does it integrate with my existing ERP and accounting software?
Yes. B2BPro integrates with common ERP/accounting systems such as Logo, Mikro, Netsis, SAP, Nebim, and Paraşüt. Product, price, stock, order, and customer account data stay in sync without double entry; setup, training, and 365 days of support are provided by B2BPro.
Can the dealer see shipment and cargo tracking themselves?
Yes. The Warehouse module generates a shelf-based picking list, the Cargo integration transfers the shipment to the cargo company, and the tracking number appears in the dealer's panel. Because the dealer monitors the preparation and shipment status of their own order, the call center load is reduced.
See B2BPro live for Spare Parts & Industrial Supply
We'll show you a setup tailored to your business in 15 minutes. No credit card required.