Retail Chains
Manage orders for dozens of branches from a central hub: branch-level pricing and budgets, shipment from multiple warehouses, store-level reporting and automatic reconciliation all run on the same platform.
Retail chains manage not a single store but a network of dozens or even hundreds of branches across different regions, with different square footage and different revenue profiles. In this structure, the B2B process diverges from classic wholesale: the head office (headquarters or central warehouse) buys from the supplier, while branches replenish from the central or regional warehouses. Each branch behaves like an internal customer, with its own ordering habits, shelf capacity, product range and sales budget. In chains that fail to strike the balance between centralized ordering and branch autonomy, either shelves go empty or the wrong inventory locks up working capital.
Pricing and product management do not operate as a single layer in chains either. The same SKU is managed at different cost and sales prices depending on the region, the store format (high street, shopping mall, outlet), the campaign period and the supplier contract. Seasonal collections, short shelf-life products and fast-moving consumer goods each require their own replenishment logic. When you add the e-Invoice, e-Waybill and inter-warehouse transfer requirements (store-to-store, warehouse-to-branch) on top of this, order traffic run via Excel and phone/WhatsApp both generates errors and reduces the head office's real-time visibility.
B2BPro moves this traffic onto a single web and mobile platform for multi-branch retail chains. Each branch logs into its own panel and places orders within the price list, product range and budget limit defined by the head office. The head office sees all branch orders on a single screen, runs them through multi-level approval and ships from the correct warehouse. The platform works bidirectionally with your existing ERP/accounting infrastructure (Logo, Mikro, SAP, Netsis, Nebim, Paraşüt) and automatically allocates payments arriving in your bank accounts to the relevant branch/customer account. The head office retains control while branches preserve operational speed.
What B2BPro offers for Retail Chains
The most common challenges in this sector and B2BPro's solution.
Collecting orders from dozens of branches via WhatsApp, phone and Excel becomes difficult; the head office has no real-time view of which branch wants what, and duplicate or erroneous orders arise.
Each branch logs into its own web/mobile panel and orders within the product range defined by the head office. The Orders and Sales module gathers all branch orders on a single screen, runs them through multi-stage approval and closes them with stock reservation. The head office tracks in real time who ordered what and at which stage it stands.
The same product needs to be managed at different prices by region, store format (high street/mall/outlet) and campaign; price updates are done manually across hundreds of rows.
The Product and Pricing module offers multiple price lists, branch/region/channel-based pricing and bulk updates. You can apply a price or campaign change from the head office to the relevant branches in a single action. Because it runs in bidirectional sync with the ERP, pricing is managed from a single source of truth.
Sales budgets and risk limits per branch go unchecked; an underperforming branch pulls excess inventory, locking working capital on the shelf.
Customer Account Management tracks each branch with a separate customer account and risk limit; branch-level balance, statement and limit remain visible. Orders that exceed limits or fall outside budget go to approval; the head office balances replenishment according to branch performance.
Replenishment runs not only from the central warehouse but also from regional warehouses, via store-to-store transfers and warehouse-to-branch shipments, with e-Waybill and stock accuracy being mandatory.
The Warehouse module brings multiple warehouses/bins, inter-warehouse transfers, lot/serial tracking and mobile counting together in one place. Each branch order ships from the most suitable warehouse, with stock synced to orders in real time; shipment and transfer documents connect to the e-Waybill flow through the ERP.
Reporting branch performance, where which product sells, and head office-branch account reconciliation separately takes time.
Because order, customer account and pricing data reside on a single platform, branch-level sales, product movement and balance reports come ready-made. The head office sees a consolidated view, each branch sees its own figures; month-end reconciliation drops to minutes.
Matching payments/wire transfers and DBS movements arriving from many branches to the correct branch and tracking collection becomes difficult.
Bank Account Integrations connect all your bank accounts to a single panel; incoming EFT, wire transfer and DBS payments are automatically allocated to the correct branch customer account. Open balances and due dates are tracked centrally through the Collection module.
Featured modules for this sector
Order & Sales Management
Dealer orders, approval workflows, and sales tracking in one place.
DetailsProduct & Price Management
Customer- and channel-based price lists with multi-currency support.
DetailsCustomer Account Management
Balances, statements, risk limits, and account-level settings.
DetailsWarehouse Management
Inventory, multi-warehouse, shipment, and stocktaking processes.
DetailsBank Account Integrations
Every bank transaction is monitored live, with automatic allocation and collection.
DetailsDiscount & Campaign Management
Conditional discounts, campaigns, and rebate rules.
DetailsGains for Retail Chains businesses
Central control and branch speed together
Branches place orders 365 days a year within the pricing, product range and budget defined by the head office; the head office approves and directs from a single screen. Control stays at the center while operations accelerate at the branch.
A single source of truth for pricing and products
With multiple price lists and bulk updates, you manage region/format/campaign-based prices from one place and keep them in sync with the ERP. Sales at the wrong price and manual update errors are eliminated.
Smart shipment from multiple warehouses
Regional warehouses, store-to-store transfers and warehouse-to-branch shipments are gathered in a single module; each order is fulfilled from the most suitable warehouse, with stock synced to orders in real time.
Branch-level visibility and reporting
Which branch sold what, ordered what and what its balance is; with ready-made reports at the consolidated and branch-breakdown level, the head office decides in real time.
Automatic collection allocation and reconciliation
Wire transfer, EFT and DBS payments arriving from many branches are automatically allocated to the correct customer account; month-end reconciliation takes minutes instead of hours.
Central campaigns, consistent across all branches
Define campaigns and price changes from the head office; let them roll out instantly and consistently to all branches.
Frequently asked questions
Can B2BPro manage each branch separately in a multi-branch retail chain?
Yes. Each branch is defined with a separate customer account and a separate user panel; it is managed with its own price list, product range, order history, risk limit and budget. The head office sees all branches consolidated on a single screen, while each branch sees only its own data.
Can we decide whether branches replenish from the central warehouse or from regional warehouses?
Yes. The Warehouse module supports multiple warehouses; each branch order can be fulfilled from the central warehouse, a regional warehouse or via store-to-store transfer, based on defined rules or stock availability. Shipment and transfer movements are reflected in stock in real time.
Can we sell the same product at different prices in different branches and regions?
Yes. The Product and Pricing module offers multiple price lists and branch/region/channel-based pricing. You apply a price or campaign change in bulk from the head office and roll it out automatically to the relevant branches.
Does it work with our existing ERP and accounting system (Logo, Mikro, SAP, Netsis, Nebim)?
Yes. B2BPro integrates bidirectionally with systems such as Logo, Mikro, SAP, Netsis, Nebim and Paraşüt. Product, pricing, stock and customer account data stay in sync; orders are posted to the ERP, and the e-Invoice/e-Waybill flow runs through your existing infrastructure.
Can we get branch-level sales and customer account reports?
Yes. Because order, customer account and pricing data reside on a single platform, branch-level sales, product movement, balance and performance reports come ready-made. They can be viewed both consolidated and in branch breakdown.
How do you match payments coming from branches to the correct branch?
Bank Account Integrations connect all your bank accounts to a single panel; incoming EFT, wire transfer and DBS payments are automatically allocated to the relevant branch customer account. Open balances and due dates are tracked centrally through the Collection module.
See B2BPro live for Retail Chains
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