Cleaning & Hygiene
A B2B solution that brings ordering, shipment, and collection together on a single platform for companies selling industrial cleaning chemicals, hygiene consumables, and paper products through wholesale and dealer channels. Manage the recurring orders of HoReCa and corporate customers, unit conversions across cases/cans/drums, and term-based customer accounts from one screen.
The cleaning and hygiene sector operates through a multi-layered B2B distribution structure in Turkey. Industrial cleaning chemicals, detergents, disinfectants, paper and dispenser systems, and consumables flow from manufacturers and wholesalers to regional dealers, and from there to end users such as HoReCa (hotels, restaurants, catering), hospitals, schools, shopping malls, and factories. In this channel, a sale is rarely a one-time event: the same hotel reorders the same dishwashing detergent every week, and the same catering company reorders the same surface disinfectant every month. Recurring orders and fast, uninterrupted shipment sit at the heart of the business.
The product structure brings sector-specific challenges. The same product may be sold as a 1-liter bottle, a 5-liter can, a 20-liter drum, or a case (e.g., a 12-pack); pricing, stock, and shipment all run through these multiple packaging units and unit conversions. A significant portion of chemical products is subject to biocidal authorization, QR-code traceability, and a Turkish Safety Data Sheet (SDS, under the KKDIK regulation) that must be provided to the buyer with every shipment. Dealers and corporate customers want to see the correct price, stock, and regulatory document for each product, while the company wants to avoid shipping from the wrong unit or with missing documentation.
The collection side is shaped by the habit of working on payment terms. Sales to dealers and corporate customers are mostly made by check/term; tiered discounts, early-payment discounts, and different channel-based price lists (dealer, sub-dealer, corporate) are applied according to payment method and volume. Handling reconciliation manually across numerous customer accounts, numerous open invoices, and regular incoming payments creates errors and delays. B2BPro brings this sector's multi-unit product structure, regulatory requirements, recurring order flow, channel-based pricing, and term-based collection together on a single web-based platform.
What B2BPro offers for Cleaning & Hygiene
The most common challenges in this sector and B2BPro's solution.
The same product is sold in different packaging units such as bottles, cans, drums, and cases; ordering, stock, and pricing must run through these multiple units and unit conversions.
The Product & Price and Warehouse modules let you define multiple packaging units and unit conversions (e.g., 1 case = 12 units, 1 drum = 20 L). Dealers order the product in the correct packaging unit; stock and shipment convert automatically, preventing sales from the wrong unit and stock discrepancies.
QR-code traceability for biocidal-authorized disinfectants and chemical products, and the obligation to provide the buyer with a Turkish Safety Data Sheet (SDS) on every shipment (KKDIK).
In the Product & Price module, you add authorization/biocidal information, the SDS, and technical documents to each product, and make these documents accessible on the dealer's order screen and in shipment documents. The risk of shipping with a missing regulatory document is reduced, and the documents requested by corporate buyers are ready to present.
HoReCa and corporate customers reorder the same products at regular intervals; taking these routine orders by phone/WhatsApp leads to wasted time and errors.
With the Order & Sales module, dealers and corporate customers quickly create new orders 365 days a year by repeating their past orders through their own B2B panel. With the Field Sales (mobile) module, field sales reps enter orders on-site during hotel and restaurant visits; order-taking speeds up and phone traffic decreases.
The need to apply tiered discounts, early-payment discounts, and different channel-based price lists to dealers, sub-dealers, and corporate customers according to payment method and volume.
The Product & Price and Discount & Campaign modules let you define customer account/channel-based price lists, quantity-tiered discounts, and campaign setups. Each customer sees only the net price defined for them on their own panel; price confusion and unauthorized discounts are prevented.
In a channel that mostly works on check/term, reconciliation across numerous customer accounts, open invoices, and regular incoming bank payments is handled manually and with delays.
With Customer Account Management and Bank Account Integrations, wire transfers/EFT received from dealers are automatically offset against the relevant customer account; balance, due date, and risk are updated in real time. The Collection module tracks open invoices, reducing accounting workload and collection delays.
There is an expectation of fast shipment from stock; shipment and delivery tracking breaks down when regional dealers are served by an own vehicle fleet and distant dealers are served by cargo.
With the Warehouse and Cargo Integration modules, orders are automatically transferred to warehouse processes and cargo companies; the tracking number is sent to the dealer. HoReCa's expectation of uninterrupted supply is met, and delivery status is monitored from a single screen.
Featured modules for this sector
Order & Sales Management
Dealer orders, approval workflows, and sales tracking in one place.
DetailsProduct & Price Management
Customer- and channel-based price lists with multi-currency support.
DetailsCustomer Account Management
Balances, statements, risk limits, and account-level settings.
DetailsBank Account Integrations
Every bank transaction is monitored live, with automatic allocation and collection.
DetailsField Sales Module
Mobile ordering, routes, visits, and collections — in the field.
DetailsDiscount & Campaign Management
Conditional discounts, campaigns, and rebate rules.
DetailsGains for Cleaning & Hygiene businesses
Speed and accuracy in recurring orders
HoReCa and corporate customers repeat their past orders with one click, and the field team enters orders on-site from a mobile device. Phone/WhatsApp traffic and unit errors decrease, and order-taking costs go down.
Error-free stock and pricing across multiple packaging units
Because bottle, can, drum, and case units and their conversions are defined, ordering, stock, and shipment proceed consistently; sales from the wrong unit and stock discrepancies are prevented.
Compliant, documented shipment
Because biocidal/authorization information and Safety Data Sheets are linked to the product card, the documents requested by corporate buyers are ready to present with every shipment, reducing the risk of missing documentation.
Channel-based price and discount control
Dealers, sub-dealers, and corporate customers see their own net price; tiered discounts based on volume and payment method are applied automatically, eliminating price confusion.
Automated collection and live customer accounts
With bank integration, incoming payments are automatically offset against the customer account; due date, balance, and risk are updated in real time. In a channel working on terms, reconciliation workload and collection delays decrease.
Periodic and subscription orders
Define periodic (weekly/monthly) automatic orders for corporate customers; recurring supply is renewed without manual effort.
Frequently asked questions
We sell cleaning and hygiene products in bottles, cans, and cases; does the system support multiple packaging units?
Yes. In B2BPro's Product & Price and Warehouse modules, multiple packaging units and unit conversions are defined for each product (e.g., 1 case = 12 units, 1 drum = 20 liters). Dealers order the product in whichever packaging unit they prefer; stock deduction and shipment are calculated automatically based on these conversions.
How can I deliver the Safety Data Sheets (SDS) of my biocidal-authorized products to dealers?
You can add authorization/biocidal information, the Turkish Safety Data Sheet, and technical documents to each product card. These documents become accessible on the dealer's B2B panel and in shipment documents; you regularly fulfill the document delivery obligation under KKDIK and have the paperwork requested by corporate buyers ready to present.
Our HoReCa and corporate customers constantly reorder the same products; can I speed up this routine?
Yes. Customers create new orders within seconds by repeating their past orders from their own B2B panel. With the Field Sales module, your field sales reps enter orders on-site from a mobile device during hotel and restaurant visits. Phone/WhatsApp traffic decreases, and order-taking proceeds quickly and error-free.
I want to offer different prices and discounts to dealers, sub-dealers, and corporate customers; is that possible?
It is. With the Product & Price module, you define customer account/channel-based price lists, and with the Discount & Campaign module, you define volume-tiered discounts, early-payment discounts, and campaigns. Each customer sees only the net price defined for them on their panel; price confusion and unauthorized discounts are prevented.
We work on terms and have a large number of customer accounts; can I avoid processing incoming payments one by one manually?
Yes. With Bank Account Integrations, wire transfers/EFT received from dealers are automatically offset against the relevant customer account, and balance and due date are updated in real time. The Collection module tracks open invoices; if you wish, you can also collect by card with 3D Secure via the Payment Gateway and Dealer Payment Link.
Does B2BPro work with our existing accounting and ERP programs and with cargo companies?
Yes. B2BPro integrates with ERP/accounting programs such as Logo, Mikro, Netsis, SAP, Nebim, and Paraşüt, with all banks and payment institutions (iyzico, PayTR, Sipay), and with cargo companies. Order, invoice, stock, and collection data flow between systems; installation, training, and 365 days of support are provided.
See B2BPro live for Cleaning & Hygiene
We'll show you a setup tailored to your business in 15 minutes. No credit card required.