Restaurant & Cafe Chains
Manage daily orders from your central kitchen and supply hub to branches and franchises, recipe-based material flow, and the head office-branch customer account/collection process on a single platform.
In restaurant and cafe chains, the B2B relationship works differently from classic wholesale. On one side of the sale stands the central kitchen, production hub, or main supply unit; on the other side are your own branches and franchise operations. Branches order products that vary with daily turnover, are perishable, and require a cold chain (meat, dairy, dough, vegetables, coffee beans, packaging, and consumables) often every day or every other day. These orders must be collected after the evening closing, shipped overnight or early in the morning, and delivered in time for the branch's opening. Run over WhatsApp groups, phone calls, and Excel, this cycle leads to incorrect quantities, incomplete shipments, and constant reconciliation gaps between the branch and head office.
The second challenge lies on the pricing and recipe side. Every branch produces the same menu with the same portion standard and the same recipe; a single 'menu item' is in fact dozens of raw materials brought together in specific gram weights. As raw material costs change, especially during periods of high food inflation, head office must frequently update transfer prices, roll out campaigns and seasonal products to all branches at the same time, and define separate price and discount levels for franchises versus company-owned branches. Sending price lists one by one is both slow and a source of shipments at the wrong price.
The third issue is managing the money. Branches and franchises mostly work with head office on open account (term-based); reconciliation is performed on a weekly or monthly basis, royalty/licensing and advertising contribution fees are deducted, and payments are collected via wire transfer/EFT or card. Posting an incoming payment to the correct branch's customer account, reconciling it against the bank statement, and transferring this to an accounting system such as Logo/Mikro is the task the finance team spends the most time on. B2BPro brings these three axes - ordering, recipe-pricing, and head office-branch customer account/collection - together on a single web-based, modular B2B platform that works in integration with your ERP and banks.
What B2BPro offers for Restaurant & Cafe Chains
The most common challenges in this sector and B2BPro's solution.
Branches and franchises place their daily orders via WhatsApp, phone, and Excel; this creates quantity errors, missing items, and orders that miss the overnight shipment.
We provide every branch with a franchise/branch ordering portal open 365 days a year. The branch places orders from its own menu-material list, in line with defined minimums/case multiples and the order cutoff time. The order drops to head office instantly and is transferred to the warehouse and shipment screen; phone calls and group message traffic come to an end.
The same menu is produced at all branches with the same recipe; raw material costs change frequently, and reflecting up-to-date transfer prices to all branches becomes difficult.
With the Product & Price module, you manage central price lists and the recipe/menu-based material structure from a single place. Price updates are reflected to all branches instantly; separate price and discount levels are defined for company-owned branches and franchises, and shipments at the wrong price are prevented.
Stock and shipment tracking remains weak for perishable products that require a cold chain; what was shipped to which branch and the warehouse balance cannot be seen in real time.
With the Warehouse module, you monitor central kitchen/main warehouse stock in real time and receive critical stock alerts; stock is deducted as an order turns into a shipment. The shipped quantity is automatically posted to the branch's customer account, and the delivery note and shipment record are matched to the branch.
Branches and franchises work on open account (term-based); during weekly/monthly reconciliation, tracking each branch's debit-credit balance and royalty deductions becomes complex.
With Customer Account Management, you keep a separate customer account card, statement, and due date tracking for each branch and franchise. Shipments, returns, and contribution fee deductions are posted to the account; at the end of each period, head office sees each branch's net balance and overdue receivables on a single screen.
Wire transfer/EFT and card payments coming from branches are allocated to the correct account and reconciled against the bank statement manually, costing the finance team time.
With Bank Account Integrations, an incoming payment is automatically allocated to the relevant branch's customer account. With the Collection and Payment Gateway modules, branches can pay their balances on an account basis with a 3D Secure card; all transactions flow into your Logo/Mikro/Netsis accounting.
Data is entered twice across multiple ERP/accounting, bank, and cargo/distribution channels; order, customer account, and collection data become inconsistent between systems.
B2BPro is integrated with Logo, Mikro, SAP, Netsis, Nebim, and Paraşüt, with all banks, and with payment institutions such as iyzico/PayTR/Sipay. Orders, customer accounts, and collections are managed from a single source; duplicate entry and reconciliation gaps come to an end. The system is compliant with KVKK, PCI DSS, ISO 27001, and 3D Secure.
Featured modules for this sector
Order & Sales Management
Dealer orders, approval workflows, and sales tracking in one place.
DetailsProduct & Price Management
Customer- and channel-based price lists with multi-currency support.
DetailsCustomer Account Management
Balances, statements, risk limits, and account-level settings.
DetailsWarehouse Management
Inventory, multi-warehouse, shipment, and stocktaking processes.
DetailsBank Account Integrations
Every bank transaction is monitored live, with automatic allocation and collection.
DetailsCollection Management
Due-date tracking, automated reminders, and reconciliation.
DetailsGains for Restaurant & Cafe Chains businesses
Error-free, fast daily ordering
Because branches and franchises place orders through an ordering portal aligned with cutoff times and case multiples, quantity errors from phone/WhatsApp, missing items, and orders that miss the overnight shipment are largely reduced.
Central price and recipe control
As raw material costs change, you update transfer prices from a single place and reflect them to all branches instantly; you preserve the standard by defining separate prices and discounts for company-owned branches and franchises.
Clear customer account visibility per branch
Thanks to a separate customer account card for each branch and franchise, period-end reconciliation, royalty/contribution fee deductions, and overdue receivables are visible on a single screen; reconciliation disputes are reduced.
Time savings in collection and bank reconciliation
Incoming wire transfer/EFT and card payments are automatically allocated to the correct branch's account, matched against the bank statement, and flow into accounting; the finance team is freed from manual matching.
One platform, full integration
Ordering, product-price, warehouse, customer account, and collection are brought together on the same web-based platform; it works in integration with Logo/Mikro/SAP/Netsis ERP, all banks, and payment institutions. Setup, training, and 365-day support are included.
Orderly shipment to multiple warehouses and branches
Plan shipments from central and regional warehouses to branches; stock and orders move along the same flow.
Frequently asked questions
Can we define separate prices and discounts in B2BPro for the franchises and company-owned branches in our restaurant/cafe chain?
Yes. In the Product & Price module, you define different transfer prices and discount levels for company-owned branches and franchise operations on top of central price lists. When you make a price or campaign update, it is reflected to all relevant branches instantly, and shipments at the wrong price are prevented.
How do branches place their daily orders; can we define an order cutoff time and a minimum quantity?
Branches and franchises place orders from a branch ordering portal open to them, using the menu-material list you define. Order cutoff time, minimum order amount, and case/multiple rules can be defined; orders that arrive after the cutoff time are planned for the next shipment day. The order drops to head office and the warehouse/shipment screen instantly.
Can we keep the recipe and menu-based material structure in the system?
The Product & Price and Warehouse modules let you define the raw materials and consumables that make up your menu items as a product tree. The materials branches order align with the standard recipe, and central stock/cost control becomes easier.
How do we track branches' open account debts to head office and royalty/contribution fee deductions?
In the Customer Account Management module, each branch and franchise is kept as a separate customer account card. Shipments are posted as debits, and payments and returns as credits; you can reflect licensing, advertising, and other contribution fee deductions to the account, and at the end of each period you can see each branch's net balance and overdue receivables on a single screen.
Are payments coming from branches posted to the correct account automatically, and are they integrated with our accounting?
Yes. Thanks to Bank Account Integrations, an incoming wire transfer/EFT is automatically allocated to the relevant branch's customer account. With the Collection and Payment Gateway modules, branches can also pay their balances on an account basis with a 3D Secure card. All transactions are transferred to your Logo, Mikro, SAP, Netsis, Nebim, or Paraşüt accounting; the system is compliant with KVKK, PCI DSS, ISO 27001, and 3D Secure.
Does it work with our existing ERP, bank, and payment infrastructure, and how long does setup take?
B2BPro is web-based and modular; it is integrated with Logo, Mikro, SAP, Netsis, Nebim, and Paraşüt, with all banks, and with payment institutions such as iyzico/PayTR/Sipay. You can start with the modules you need and expand over time. Setup and team training are handled by us, and 365-day support is provided; the duration is determined by the module scope and the number of integrations.
See B2BPro live for Restaurant & Cafe Chains
We'll show you a setup tailored to your business in 15 minutes. No credit card required.